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Customer Service Assistant
Full Swing Sports Bar | Chichester Gate Leisure Park
Join the Full Swing Team!
Work hard. Play harder. Be part of something exciting!
Welcome to Full Swing – Chichester's exciting new destination for sport, games, drinks and entertainment!
We're not your typical sports bar. We've taken the traditional night out and given it a serious upgrade, bringing together state-of-the-art golf simulators, augmented darts, interactive mini golf, pool tables, arcade games, live sports, music and a fantastic bar, all under one roof.
Whether our guests are enjoying a competitive round of golf, celebrating a birthday, watching the big match or simply catching up over drinks, we're here to make sure they have an unforgettable experience.
And that's where you come in!
We're building a team of outgoing, enthusiastic and hardworking people who love creating great experiences for others.
You don't need to be a golf expert or a technology whizz. If you've got a great attitude, confidence, a friendly personality and a willingness to learn, we'll teach you the rest!
The Role:
As a Customer Service Assistant, you'll be at the heart of the Full Swing experience.
This isn't a job where you'll be doing the same thing every day. You'll be part of a team that gets involved in all areas of the venue, making sure every customer receives a fantastic welcome and enjoys their time with us.
One minute you could be helping guests get started on our golf simulators, welcoming a group booking or serving drinks at the bar.
Your responsibilities will include:
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Welcoming guests and creating a friendly, exciting atmosphere from the moment they arrive.
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Managing customer bookings, check-ins, payments and enquiries.
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Helping guests use our golf simulators, augmented darts, interactive mini golf and other entertainment facilities.
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Hosting group activities, birthday celebrations, corporate bookings and special events.
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Serving drinks, Food and refreshments while maintaining excellent hospitality standards.
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Keeping our gaming stations, bar areas and venue clean, safe and ready for guests.
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Promoting our activities and helping customers discover everything Full Swing has to offer.
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Handling customer questions and resolving minor issues with confidence and professionalism.
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Supporting the wider team with opening, closing, stock replenishment and general venue operations.
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Following all company procedures, including health and safety, licensing and responsible alcohol service.
At Full Swing, teamwork is everything. Everyone gets involved, and we're looking for people who are happy to roll up their sleeves and help wherever they're needed.
What We're Looking For
Personality matters more than experience!
We're looking for people who bring positive energy to work and genuinely enjoy interacting with customers.
You'll be a great fit if you:
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Have a friendly, confident and outgoing personality.
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Enjoy working in a busy, energetic and social environment.
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Have excellent communication and customer service skills.
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Are reliable, punctual and take pride in your work.
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Can work independently and as part of a team.
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Have a proactive attitude and are willing to help wherever needed.
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Can remain calm and professional during busy periods.
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Are comfortable learning to use new technology and gaming equipment.
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Have a good eye for detail and understand the importance of a clean, well-presented venue.
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Are flexible and available to work evenings, weekends and bank holidays.
Previous experience in hospitality, leisure, entertainment or customer service is an advantage, but it's not essential.
We'll provide the training you need to become part of the Full Swing team.
What We Offer
We're creating more than just a sports bar. We're building a workplace where people enjoy coming to work, feel valued and have the opportunity to develop.
As part of our team, you can look forward to:
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A fun, modern and exciting working environment.
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Working with the latest sports and entertainment technology.
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Full training across our activities and venue operations.
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A friendly and supportive team.
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Staff discounts on selected food, drinks and activities.
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Opportunities to learn new skills and take on additional responsibilities.
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Potential career progression as Full Swing continues to grow.
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Being part of an exciting new entertainment venue in Chichester.
Opportunities to Grow
We're looking for people who want to be part of Full Swing's future.
Whether you're looking for your first job, a flexible position alongside your studies or a longer-term career in hospitality and entertainment, we'd love to hear from you.
As our business grows, we want our people to grow with us. Team members who demonstrate commitment, leadership and a passion for customer service will have opportunities to develop into more senior roles.
Ready to Join the Fun?
If you're full of energy, enjoy meeting new people and want a job that's anything but ordinary,
Full Swing could be the perfect place for you!
We're looking for great personalities, team players and people who are ready to help us deliver something special.
Think you've got what it takes? Contact us today with your CV and become part of the Full Swing team!
Full Swing Sports
Chichester Gate Leisure Park, Chichester
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